User GuidePayouts

Payouts

The Payouts page shows where you are in Tipalti setup and how statement amounts move from setup-needed to owed to sent.

Where to Find It

  • Open the Payouts page from your Releases area.
  • This page combines your setup progress and revenue payout status.

Tipalti Setup Status

You will see a setup status badge and step progress:

  • Not started: You have not started your Tipalti profile yet.
  • In progress: You started setup but still need to complete required fields.
  • Action required: Something needs attention before payouts can continue.
  • Ready for payout / Active: Your payout profile is set and can receive payments.

If action is required, the page shows a reason and next action.

Payout Amount Buckets

The page separates payout amounts into clear buckets:

  • Pending payment setup: Reports received while your Tipalti payout setup is not yet complete.
  • Owed now: Statements that are unpaid after your setup is complete.
  • Sent for payout: Statements paid and sent your verified bank account.

Payment History

The Payment History section lists paid statements with:

  • paid date
  • statement reference
  • release
  • amount

Use this section to confirm what has already been paid.

Release-Level Payout Notices

Some releases can include a payout notice directly in the release card/details area.

If you see this message:

“This release will not be automatically paid out. Please contact support@once.app to receive your payout for this release.”

that release requires manual payout handling through support.

Completing Tipalti Setup

If setup is available for your account:

  1. Open the payout form.
  2. Complete your tax and payment details.
  3. Submit the form and confirm in ONCE.

After setup syncs, your status updates automatically on the Payouts page.