User GuideArtist store links

Artist store profile links

When you distribute through ONCE, you can provide artist page links so partners can map your release to an existing profile instead of creating a duplicate. ONCE accepts links or raw IDs for Apple Music, Spotify, SoundCloud, and Meta (Facebook).

Not supported for artist profile linking: Tidal and other stores are not in this mapping flow. Use the supported platforms below when you need an ID match.

You can paste a full URL or the ID/handle alone. The chat agent and release flow store the values with your metadata for review and distribution.

Once you’ve saved a link for an artist, ONCE reuses it automatically: when you submit a new release under the same artist name, your saved Apple Music / Spotify / Meta profile is applied for you (for any store you didn’t provide a link for on that release), so partners map to your existing profile instead of creating a duplicate. Links you enter directly on a release always take priority.


Manage your artist profiles any time

Your saved links live in Settings → Artist profiles (/settings/artist-profiles), also reachable from My Account → Artist Profiles. You do not need a release in progress to change them.

The page lists every artist you’ve distributed under, pulled from your releases (including artists you’re credited alongside on a collaboration), with how many releases each one has and how many are already at stores. Under each artist you’ll see all four supported stores with their official icons, and whether that store is linked yet.

For each store you can:

  • Add link: paste your artist page link or ID
  • Change: replace a link that points at the wrong page
  • Unlink: remove a saved link entirely

Links are checked as you save, so an album or song link is rejected with a note about what to paste instead, rather than being accepted and quietly mapping your music to the wrong thing.

A change isn’t only applied to your next release. Saving one link updates everything at once:

  1. Your saved profile: the ONCE agent remembers it, so future releases under that artist name use it without being asked.
  2. Your existing releases: every release that credits that artist is updated, whether they’re the main artist or a co-artist on a collaboration.
  3. Stores: releases that are already out are re-sent to stores with the corrected profile automatically. No support ticket, no resubmission on your part.

After saving, the artist’s card tells you exactly what happened: how many releases were updated, how many are being re-sent to stores, and how many aren’t distributed yet (those pick it up when you submit them).

Note: Unlinking a store clears that link from your releases too, and re-sends any live ones without it. If you’re correcting a link rather than removing it, use Change instead so your music never sits unmapped in between.

When a release can’t be re-sent

Stores lock a release while they’re processing it, and ONCE can’t edit a locked release over the API. If some of your live releases are locked when you save, the page tells you, and ONCE files a fix request for you automatically so the team can move the mapping store-side. You’ll see its status on your profile page alongside any request you filed yourself. There is nothing extra to submit.


Apple Music

What to provide: the numeric Apple Music artist ID (usually at least five digits), or a URL that contains it.

Example URL

https://music.apple.com/us/artist/taylor-swift/159260351

Example ID (same artist)

159260351

Paths like /artist/<name>/<id> are common; the ID is the numeric segment at the end.

Validation: only artist page links or artist IDs are accepted. Links to songs, albums, or other Apple Music pages are rejected with guidance, so paste the link to your artist page (the one with /artist/ in the path) rather than a release link.


Spotify

What to provide: the Spotify artist ID (22-character string), a Spotify artist URL, or a spotify:artist: URI.

Example URL

https://open.spotify.com/artist/06HL4z0CvFAxG27V6Y9AhM

Example URI

spotify:artist:06HL4z0CvFAxG27V6Y9AhM

Example ID (same artist)

06HL4z0CvFAxG27V6Y9AhM

Validation: only artist page links, spotify:artist: URIs, or 22-character artist IDs are accepted. Track, album, and playlist links carry 22-character IDs too, but they don’t identify an artist page, so they are rejected with guidance to paste your artist page link (the one with /artist/ in the path) instead.


SoundCloud

What to provide: your SoundCloud profile slug (the path segment after soundcloud.com/), or the full profile URL.

Example URL

https://soundcloud.com/monstercat

Example ID / handle

monstercat


Meta (Facebook)

What to provide: your Facebook Page or profile numeric ID, or a Facebook URL that includes it. Meta artist mapping uses Facebook identifiers (not Instagram handles).

Vanity URLs alone may not yield a numeric ID; when you need a stable ID for distribution, use the numeric ID from your Page or profile.

Example URL (numeric profile)

https://www.facebook.com/profile.php?id=20531316728

Example ID

20531316728

Example URL (Page path form)

https://www.facebook.com/pg/20531316728


Wrong or duplicate artist page? Request a fix

If your music shows up on the wrong Spotify or Apple Music page, or a store has created a duplicate page for your artist, start in Settings → Artist profiles: point the artist at the correct page there and ONCE re-sends your affected releases to stores on its own. That resolves most wrong-page cases without anyone filing anything.

A request is for what that can’t reach: a mapping the store has to move on its side, or a duplicate page that needs merging. ONCE files one automatically when a live release is locked at the moment you save, and you can also file one yourself:

  1. Open your profile page and find the Artist Profiles section
  2. Click Request a fix
  3. Pick the artist and store, optionally paste a link to the correct artist page, and describe what’s wrong (for example, your releases appear on another artist’s page, or there are two pages for you)
  4. Submit

Your request appears below the form with a status you can follow through each stage: Received, In review, Sent to store, and Completed. If a fix isn’t possible, the request shows that outcome along with a note explaining why.


For how and when to share these during a release, see Releasing MusicArtist page links.