User Guide
Welcome to the ONCE User Guide. This section contains everything you need to know about using ONCE to distribute your music.
What is ONCE?
ONCE is a music distribution platform that helps artists get their music on 30+ streaming platforms including Spotify, Apple Music, YouTube Music, TikTok, Amazon Music, SoundCloud, Pandora, and many more.
What Makes ONCE Different?
- AI-Powered: Our intelligent assistant helps you through the entire release process
- Note-ifications: Note can proactively send important updates and reminders directly in-app
- Credits-Based: Pay only for what you use with our flexible credits system
- Artist-First: We prioritize getting your music out there without unnecessary barriers
- Transparent: Clear pricing, no hidden fees, and you keep 100% of your royalties
Quick Links
Getting Started
Create your account and set up your artist profile.
Releasing Music
Learn how to work with the chat agent to submit releases.
Publishing with ONCE
Register songwriter and publishing metadata for each track.
Agent Memories
Learn what ONCE remembers, what is editable, and what is automatic.
Payouts
Track Tipalti setup status, owed amounts, and payment history.
Credits & Referrals
Understand credits, pricing, and how to earn free credits.
Email Preferences
Choose which non-essential ONCE emails you want to receive.
Discord
Use ONCE in Discord for community help and bot-powered Q&A.
Things to Know
Important information about dates, edits, and platform behaviors.
Need Help?
If you have questions that aren’t covered in this guide, check out our FAQ or reach out to our support team.