User Guide
ONCE gets your music onto 30+ streaming platforms and stores, including Spotify, Apple Music, YouTube Music, TikTok, and Amazon Music. You build a release by chatting with an assistant, pay once per release with credits, and keep 100% of your royalties.
Stuck right now? Quick Answers covers the most-asked requests as short steps: takedowns, edits, rejections, YouTube, payouts. For anything account-specific, open ONCE Support in the app.
Getting started
Getting Started
Create your account, find your way around, and get your files ready.
Releasing Music
Build and submit a release with the chat agent, from upload to confirmation.
Migrating to ONCE
Move a catalog from DistroKid or another distributor without losing history.
Your releases
Status & Action Bar
What each status means and which buttons you get.
Changing a Release
Replace audio or artwork, fix metadata, or take a release down.
Artist Store Links
Map releases to your existing Spotify, Apple Music, SoundCloud, and Meta profiles.
Share Your Music
Public release pages, pre-save signups, and your artist profile.
YouTube
YouTube Music, Content ID, Official Artist Channels, and whitelisting.
Rights & earnings
Publishing
Register songwriter and publishing metadata for each track.
Royalty Splits
Share a release’s royalties with collaborators.
Payouts
How royalties reach you: setup, timing, and statuses.
Credits & Referrals
Pricing, buying credits, refunds, and earning free credits.
Artist Compensation Fund
How AI tracks distributed on ONCE fund human artists.
Account & help
Your Account
Profile, display name, sign-in, deletion, and paused accounts.
ONCE Support
What the in-app assistant can do, and where to reach a person.
Notifications
The bell, the notifications page, and what you get told about.
ONCE Insider
The optional membership for artists who release often.
Discord
Community help, the ONCE bot, and bug reports.
FAQ
Short answers to common questions about policy and pricing.